To stand out in the highly competitive business environment nowadays, optimising customer experience in every possible way is of utmost importance. Transforming into a customer-centric company is not just about changing some of your company's culture, but it involves fundamental changes in how business is managed in the dynamic market.

Themed “Business Transformation for Customer Centricity”, the GS1 Hong Kong Summit 2017 creates a platform for more than 600 C-level executives and industry influencers across the Asia Pacific region to share their views on latest e-commerce and omni-channel sales trends. Meet our unprecedented line-up of speakers from DHL eCommerce, JD.com, KPMG, Suning and some most successful local start-ups.